Responsible gambling means engaging in betting and casino play as a form of entertainment โ with a clear budget, clear time limits, and a clear understanding that losses are part of the experience. It means making informed choices about when to play, how much to spend, and when to stop.
The vast majority of people who gamble do so safely and without harm. However, for a minority, gambling can escalate from entertainment into a problem that affects finances, relationships, work, and mental health. Recognising the warning signs early โ in yourself or someone you care about โ is the most effective intervention.
96M SGS is committed to providing honest information about gambling risks alongside our betting guides and reviews. We do not glamorise gambling or suggest it is a reliable income source. Every article on this site is written with responsible gambling context built in.
The following behaviours may indicate that gambling is becoming harmful. This list is not exhaustive โ if you recognise any of these patterns, we encourage you to seek support:
One or two of these behaviours occasionally does not constitute a problem. A pattern of multiple behaviours, persisting over time, is a stronger signal that gambling has become harmful.
Self-exclusion is a formal process where you request that a gambling operator prevents you from accessing their services for a defined period. This is one of the most effective tools available for anyone who feels their gambling is getting out of control.
96M provides a self-exclusion option through your account settings. Once activated, you will be unable to log in, deposit, or place bets for the duration you select (typically 6 months, 1 year, or permanently). Contact 96M's customer support to initiate self-exclusion if you cannot locate the option in your account settings.
Under Singapore's Remote Gambling Act, family members and the individual can apply to the National Council on Problem Gambling (NCPG) for a Family Exclusion Order (FEO) or a third-party exclusion order. This prevents access to licensed gambling in Singapore. Contact the NCPG at 1800-6-668-668 to learn more.
For international platforms like 96M, self-exclusion via the operator is the primary mechanism.
96M offers several responsible gambling tools within your account settings. We strongly recommend all players configure these before their first session:
The following organisations provide free, confidential support for Singapore residents affected by problem gambling:
| Organisation | Contact | Services |
|---|---|---|
| National Council on Problem Gambling (NCPG) | 1800-6-668-668 (24/7, free) | Helpline, counselling referrals, family support, self-exclusion |
| NCPG Website | ncpg.org.sg | Resources, FAQ, online assessment tools |
| Samaritans of Singapore (SOS) | 1800-221-4444 (24/7) | Crisis support, emotional distress |
| Institute of Mental Health (IMH) | 6389-2000 | Psychiatric assessment, addiction treatment |
96M has been operating in the Singapore market since 2014. The platform provides responsible gambling tools (deposit limits, self-exclusion, session timers) and includes responsible gambling messaging within its platform. 96M's certification by iTech Labs and BMM Testlabs includes verification of fair RNG systems โ ensuring games operate as stated and are not manipulated to produce more losses than advertised RTPs would suggest.
96M SGS โ this editorial site โ goes further. We include responsible gambling reminders on every page, provide explicit links to NCPG Singapore resources in all reviews, and decline to produce promotional content that targets vulnerable individuals or presents gambling as a solution to financial hardship.
If you are concerned about your gambling or someone else's, please reach out to the NCPG Singapore helpline: 1800-6-668-668. Calls are free and confidential, 24 hours a day, 7 days a week.